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guest service representative




Number of position(s) to fill : 5
Offer N° : 0962817
RÊVE ALCHIMIQUE INC. - http://www.xxx.com

Work place



xxx
Details of work place territory : The work is from home with an Internet connection


Main functions



Alchemic Dream is looking for Customer service representatives, to help every customer with a problem to solve. The candidates have to have excellent English, knowledge of German, Japanese or Korean are additional assets. Excellent spoken and written communication skills, as well as a strong sense of professionalism and planning skills are required. Previous experience in Customer service, as well as a flexible timetable, are also appreciated. Objectives: Support the clientele: answer any questions via e-mail, telephone, or through a knowledge bases. Study every request in detail and supply an adequate answer. Send a daily report to the coordinator of the team *
For more information : http://www.xxx.net


Requirements and working conditions



Education : Collegial (Attestation)
Years of experience related to the job offer : 1 to 6 months experience
Description of qualifications : Excellent spoken and written communication skills. Be determined and know how to get involved in the work. Excellent proficiency in English (translate various texts). Be autonomous, and know how to manage your time effectively. A passion for MMOGs, RPGs, and for the on-line community games. Set up a high speed internet connection, as well as a computer with a good configuration (able to handle the most recent MMOGs). Additional assets: Experience within the environment of MMOGs. Knowledge of the community management tools. Be proficient in other foreign languages (such as German, Korean, or Japanese) Live, or intend to live, in Canada Have a flexible timetable *
Language(s) asked for : French : very good knowledge
English : very good knowledge
other languages : German or Korean or Japanese *
Salary offered : to be discussed
Number of hours per week : 40
Job status : permanent
full time
day, evening, night, weekend
Job start date : 31-July-2006


Communication



Contact's name : Lydia Provencher (Human resources *)
Means of communication : E-mail (electronic mail) : betsy@xxx.com


A translation is provided for information only. Given the brief turnaround time for posting of advertisements and the large daily quantity received, this advertisement was translated by an automated system and was unable to be revised. If you would like a revision, please send an e-mail indicating the advertisement number to NC-epb_dgpe-jbtr_rtge-gd@servicecanada.gc.ca. The offer will be revised online by the end of the next business day.
This job advertisement has been provided by an external employer. Service Canada is not responsible for the accuracy, authenticity or reliability of the content.

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